ScienceLogic’s Journey in Augmenting Product Engineering
How Jalasoft’s developers helped an ITOM and AIOps company move from concept and design to full production and ongoing support.
Key Challenge
ScienceLogic needed to scale its Agile Product Engineering teams with specialized talent, including Python engineers, JavaScript engineers, testers, and test automation engineers, while preserving workflow continuity and delivering production-ready software consistently.
Key Result
Jalasoft delivered stable, long-term engineering support that enabled seamless team integration, reduced attrition, and sustained continuous software delivery. The case study specifically highlights reduced attrition, seamless integration, a strong learning environment, and a streamlined workflow.
Summary
Lessons Learned and Results Delivered
To keep pace with its ambitious roadmap, ScienceLogic expanded its large-scale Agile Product Engineering teams with Jalasoft talent. Our rigorous recruitment and upskilling program hand-picked engineers who matched ScienceLogic’s technical requirements and company culture. This allowed ScienceLogic to maintain its Agile workflow and ensure continuous delivery of high-quality software to production.
Jalasoft team members were considered full members of the team. Their management support was strong and invaluable to me in my role.
James Baker
VP of product engineering
The challenge
ScienceLogic's Critical Need for Skilled Engineers
To support its agile Product Engineering teams, ScienceLogic needed a variety of skilled professionals, including Python engineers, JavaScript engineers, Testers, and Test Automation engineers. Seamless integration of these roles was crucial for maintaining their agile development workflow and delivering working software to production.
The solution - Jalasoft's Approach
Jalasoft’s Strategic Plan for Agile Product Engineering
We selected a dedicated team of highly skilled professionals tailored to the client’s needs, including Python engineers, JavaScript developers, meticulous testers, and advanced test automation engineers. This carefully curated mix of talent ensured comprehensive expertise, allowing us to address every aspect of the project with precision and deliver outstanding results seamlessly. We designed an exclusive working plan for our client, that included:
Client's environment
The client operated in a fast-paced, large-scale Agile product engineering environment, making it a strong fit for Jalasoft’s customized staffing and integration approach.
Jalasoft team member involvement
Jalasoft’s talented team members were deeply involved every step of the way, from innovative design to flawless production delivery and ongoing support. By leveraging our world-class recruitment process, we identified and trained engineers who fit ScienceLogic’s technical requirements and company culture.
Selecting the perfect candidates
The magic behind our success? Jalasoft’s unique training system: engineered to mold top-tier talent with precisely the technologies the client needed.
Key Technologies Used for ScienceLogic's Success
Results
Consistent Engagement Throughout Every Step of the Software Development Journey
Reduced attrition
Our attrition rates remained well below industry standards, providing ScienceLogic with a stable and reliable talent pool. Jalasoft maintains a historically single digit attrition rate, highlighting our commitment to fostering a positive and supportive work environment.
Seamless integration
Our team members became fully integrated members of ScienceLogic's development teams, collaborating closely and contributing as true extensions of their in-house staff.
Learning environment
Our team structure was designed to foster a strong learning environment. Junior team members, known as Jalasoft's athletes, received valuable mentorship in design and architecture, enabling them to apply their strong technical skills and eagerness to learn in ways that made a meaningful impact on the project.
Streamlined workflow
Communication between ScienceLogic and Jalasoft was collaborative and grounded in true partnership. Rate discussions were open, transparent, and focused on achieving mutually beneficial outcomes.
The client has considered Jalasoft's employees as full members of their team. They are impressed with the vendor's low attrition rates and exceptional engineers who have showcased capabilities beyond what the client expected. The client also commends Jalasoft's world-class recruitment process.
Brian Whitney
Product Engineering Senior Director
