Software quality improvement: LINQ success story
Supporting a school administration solutions company with streamlined testing and automation.
LINQ is a leading School Administration Solutions Company, recognized for its innovative approach to education management systems. With a vision to transform how educational institutions operate, LINQ offers a comprehensive suite of products designed to streamline administrative tasks, improve communication, and optimize resource allocation. Their intuitive, user-friendly solutions empower educators and administrators to focus on what matters most—delivering high-quality education.
Key Challenge
Scaling quality assurance across multiple platforms without slowing delivery. LINQ relied heavily on manual testing, leading to long release cycles, high resource consumption, and limited automation coverage.
Key Result
Reduced testing time by 50% through a scalable automation framework, enabling faster releases, improved product quality, and the ability to support continuous growth with confidence.
Summary
Our Key Takeaways and What We Built Together
LINQ needed to scale its operations without compromising product quality. Jalasoft partnered with their QA team to implement a scalable automation framework, strengthen testing practices, and improve overall efficiency—enabling faster releases and consistent quality as the business grew.
Jalasoft has proven that it is entirely possible to get things done with speed, effectiveness, and quality.
Director of Quality Assurance
LINQ
The challenge
LINQ's Need to Grow and Sustain Quality
LINQ had previously attempted to automate its processes but faced challenges due to poor integration across desktop, web, and mobile platforms. Manual testing required around two weeks and involved 20 team members, amounting to roughly 25 points, which created a significant burden for their support team.
The solution - Jalasoft's Approach
How We Created a Robust QA Strategy
In light of the challenges presented, we quickly stepped in and took over. Our team provided LINQ’S QA department with quality resources to effectively build an automation framework, establish solid test cases, and acquire a keen ability to test. Our experts integrated seamlessly with the LINQ QA and development teams, improved communication, understood business needs and deliverables, and focused on creating the right environment for manual and automation testing and daily reporting of the automation tools.
To meet LINQ's growing needs, Jalasoft assembled a dedicated team of highly skilled professionals specializing in automation and quality assurance. This team was carefully curated to include experts in TypeScript, Selenium, JEST, and other relevant technologies, ensuring the right mix of skills to meet LINQ's complex requirements.
Project Manager
Oversaw the project lifecycle, ensuring timely delivery and facilitating clear communication between stakeholders.
Automation Engineers
Specialized inTypeScript and Selenium, responsible for developing and maintaining automated test scripts.
QA Analysts
Focused on manual and exploratory testing to complement automated efforts and ensure comprehensive test coverage.
Technical Lead
Provided technical direction and mentorship, ensuring adherence to best practices and quality standards across the entire team.
The Technology Behind Success
Results
Improving QA to Build Better, Faster, and Smarter
Our Athlete Developers, known for their adaptability and ability to produce quality work, were key in preparing the client for it's expantion and taking on new clients. As LINQ continued to grow, their need for Jalasoft's expertise expanded, resulting in the formation of a dedicated team of 22 professionals. This long-term collaboration has been instrumental in supporting LINQ's expansion and ensuring the continued success of its product offerings.
Improved product quality
Enhanced overall product quality for end users, resulting in increased customer satisfaction and retention.
Scalability
Built a scalable testing framework designed to support LINQ's future growth and expansion.
Increased efficiency
Reduced testing time by 50%, enabling faster release cycles and accelerating time-to-market for new features.
Enhanced quality assurance
The quality assurance processes and frameworks ensured consistent high quality across all the client’s software solutions.
Streamlined processes
Jalasoft's automation initiatives led to more efficient workflows, reducing manual effort and accelerating development timelines.
Jalasoft has made an incredibly impactful improvement in the teams, helping them complete their sprint goals. We often found that our manual QA process was the bottleneck for features to be released thoroughly tested and on time. Jalasoft greatly decreased the chances of a feature not launching on schedule.
Director of Engineering
LINQ
